Effective Date: 1st January, 2026

NYC Premier Car (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transportation services or communicate with us.

1. Information We Collect

We may collect the following types of information:

Personal Information
Name, phone number, email address, billing address, and payment information.

Service Information
Pick-up and drop-off locations, travel dates and times, and special requests.

Communication Data
SMS messages, emails, and phone call records related to our services.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage transportation services
  • Communicate with you about reservations, confirmations, and updates
  • Send customer care and appointment-related messages via SMS (with your consent)
  • Process payments
  • Improve our services
  • Comply with legal obligations

3. SMS/Text Messaging (Privacy Summary)

If you provide consent, we may send you SMS messages related to customer care, booking confirmations, and appointment reminders. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or visit nycpremiercar.com.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your information with:

  • Service providers that help us operate our business (such as payment processors and SMS platforms)
  • Legal authorities when required by law
  • Business partners only as necessary to fulfill your service requests

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

5. Data Security

We use reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of SMS communications at any time

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any updates on our website with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

NYC Premier Car
Phone: (516) 531-2536
Email: info@nycpremiercar.com
Website: nycpremiercar.com

SMS Terms & Conditions

SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from NYC Premier Car, you may receive messages related to:

  • Customer Care
  • Appointment reminders / booking-related updates

Example message:
“Hello, this is a friendly reminder of your upcoming appointment on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from NYC Premier Car at any time.”

Message Frequency

Message frequency may vary depending on the type of communication.
Example: You may receive up to 2 SMS messages per week regarding your appointments or account status.

Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method

You may opt in to receive SMS messages from NYC Premier Car in the following way:

  • You message us first by getting our phone number from our website (nycpremiercar.com)

Opt-Out Method

You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive.
You can also contact us directly to request removal from our messaging list.

Help

If you are experiencing any issues, reply HELP.
You can also get help directly from us at: nycpremiercar.com or by calling (516) 531-2536.

Additional Options

If you do not wish to receive SMS messages, you can choose not to provide SMS consent on any forms (where applicable).

Standard Messaging Disclosures

Message frequency may vary.

Message and data rates may apply.

You can opt out at any time by texting “STOP.”

For assistance, text “HELP” or visit our Privacy Policy and Terms pages.